In the janitorial industry, time tracking and proof of service can make or break profitability. One commercial janitorial services company managing more than 40 client sites realized that inaccurate time logs and incomplete task records were leading to lost billable hours and lost revenue.
After adopting AppsCo Workforce, the company not only cut invoicing time by 30% but also discovered and recovered up to 12% in missed billable work through accurate, automated tracking.
The Challenge
Before AppsCo Workforce, the company relied on spreadsheets and manual reporting. With hundreds of cleaners working different shifts, tracking time and verifying completed jobs was a constant struggle. The issues included:
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Unrecorded billable hours due to manual errors
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Delayed invoices (10–14 days to process each billing cycle)
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Disputed charges because of missing service proofs
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Hours lost to administrative reconciliation
As a result, the company estimated that 5–10% of completed work went unbilled each month — directly impacting cash flow and profitability.
The Solution
By introducing AppsCo Workforce, the company automated the entire workflow from field service to invoice:
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Geo-tracked time logs and automated check-ins for every site
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Photo and signature proof of completed tasks
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Supervisor approvals built into digital checklists
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Automatic syncing with invoicing and payroll systems
What used to take days of cross-checking and manual validation was now completed in real time.
The Results
Within three months of implementation, the impact was clear:
| KPI | Before AppsCo | After AppsCo | Improvement |
|---|---|---|---|
| Time to Invoice | 10–14 days | 6–8 days | ↓ 30% faster |
| Missed Billable Tasks | 8% | <1% | ↓ 87% fewer |
| Average Invoice Value | — | +12% | ↑ Revenue increase |
| Admin Time on Billing | 80+ hrs/mo | 60 hrs/mo | ↓ 25% less |
| Data Entry Errors | 15% | <3% | ↓ 80% fewer errors |
| Employee Satisfaction | 6.5/10 | 8.2/10 | ↑ 26% higher |
The automation gave managers full visibility into field operations and ensured that every completed task turned into a billable record.
The Takeaway
For janitorial and facilities management teams, AppsCo Workforce bridges the gap between on-site work and back-office billing. The result?✅ Faster invoicing
✅ Accurate time tracking
✅ Recovered revenue
📊 Want to see how you can achieve the same?
